iManage Support

Discover why firms around the world choose Tiger Eye for iManage Support services

iManage Support Overview

With our unrivalled technical expertise and market-leading customer service, we are the iManage Support Partner of choice for law firms worldwide.

With extensive iManage certifications, our specialists are always on hand to resolve issues and offer guidance at the point of need.

Our engineers are available via:

Telephone and videocall.
Email.
Our ticketing system.
Our client portal.

We are also available to deliver regular on-site support including regular training sessions whenever needed.

In addition to delivering dynamic support, our team also help our customers to strategically optimise and enhance iManage through system customisations, upgrades, and our own range of value-adding iManage add-ons and integrations.

To discover our full range of solutions and services, download our Tiger Eye overview guide by clicking here.

Testimonials

Our Reputation

We pride ourselves on our customer service and our ‘Excellent’ client satisfaction score. Read our client testimonials to learn more.

“All of the Tiger Eye team involved in the project have been extremely helpful and have answered our queries both promptly and with patience, so thank you to all concerned. We have experienced good communication throughout the project and this has been key in the delivery of a well managed project.”

Gavin Searley, IT Manager

Devonshires

“Working with Tiger Eye on our Cloud iManage project has been a pleasure. The project was delivered under budget and on time. Thank you to the entire Tiger Eye team. We look forward to a continued productive relationship.”

Liam Osborne, IT Director

Sills & Betteridge

“Our move to the cloud [with Tiger Eye] is giving us the opportunity to be at the forefront of exploring the use of genAI to leverage our own content.”

Sam Dixon, Chief Innovation Officer

Womble Bond Dickinson

“Tiger Eye’s unmatched technical expertise and focus on customer service made them a clear winner for us.”

Thomas Humberstone, IT Applications & Development Manager

Womble Bond Dickinson

“From initial engagement onwards, Tiger Eye have gone above and beyond to share expertise and deliver effective results for our firm. “

Iain Cushion, IT Director

Mills & Reeve

“Tiger Eye are very client focused and professional.”

Helen Cunningham

System Developer, Mincoffs Solicitors

“This service has been excellent! The responsiveness and speed of technical solutions are a game-changer. The improvement over our previous support experience is clear, and we’re extremely pleased with this new partnership—it’s exactly what we’ve been looking for.”

Craig Hartley

Director of IT, Collas Crill

“After a full review of all UK iManage Partners, our team were united in our selection of Tiger Eye. The Tiger Eye Team’s unrivalled technical expertise and unparalleled customer service were key drivers in our selection.”

Iain Cushion

IT Director at Mills & Reeve

iManage Support

iManage Support Overview

Testimonials

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