KM Conversations: Law Firms and Change Management

with Sharon Ford, Change Management Manager at Perkins Coie

Why is change so critical to success in the legal sector? How can law firm leaders drive change?

For this KM Conversations session, we interviewed Sharon Ford, Change Management Manager at Perkins Coie, to learn more about the critical role of change management within modern law firms. In the interview, we covered various topics related to change management within law firms, exploring Sharon’s role in a number of change projects within the organisation such as technology adoption programmes and responses to the Covid-19 pandemic.

During the interview, we asked Sharon a range of questions, including:

• What do you think are some of the biggest barriers to change for law firms?
• What are some key steps firms need to take to ensure firm-wide adoption of new technology?
• How do you manage the human elements of change, such as emotions?
• What lessons have you learned from managing change that you would like to pass on to other law firms?

Please note: this interview was recorded in May 2021.

To watch the interview, enter your details via the form below.